Job Description

Mohon
Penerangan Kerja
Kelayakan

• Minimum SPM qualification; Fresh graduates are encouraged to apply.
• Excellent command of English (verbal, written, and comprehension).
• Experience in customer service (BPO sectore), or B2B sales
• Comfortable working with sales targets/KPIs.
• Strong communication and persuasion skills.
• Tech-savvy or interested in web/online tools (domains, hosting, e-commerce).
• Willing to do sales; willing to work onsite; 24/7 rotational shifts.

Tanggungjawab

• Handle incoming customer calls with professionalism and care.
• Assist customers with basic website, domain, and hosting-related inquiries.
• Troubleshoot issues to achieve one-call resolution.
• Recommend suitable digital solutions through a consultative sales approach.
• Meet performance goals (sales target, etc).
• Work effectively in a fast-paced, high-volume environment.

Manfaat

• 5 working days
• Annual Leave and Sick Leave
• Training Provided
• Allowance Provided
• EPF and SOCSO

Manfaat tambahan

• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave
• Allowance Provided
• 5 Working Days
• Training Provided

Kemahiran
Inbound Sales Customer Service Communication Skills Lead Qualification CRM Software Sales Process Active Listening
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required