Job Description

Mohon
Penerangan Kerja
Kelayakan

• Minimum 3 years experience
• Minimum Diploma or Degree from Hospitality school
• Proficiency in English & Mandarin
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Creativity: Ability to design "wow factor" experiences
• Superior Communication: Exceptional client-facing and negotiation skills
• Attention to Detail: From dietary requirements to room gifts, every detail matters
• Problem-Solving: Ability to think on your feet when unexpected issues arise
• Passion for Luxury Travel: A deep understanding of what makes a high-end experience

Tanggungjawab

• Program Design: Create unique, aspirational, and tailored travel itineraries that serve as a powerful motivational tool.
• Client Liaison: Work directly with corporate clients to understand their goals, budget, and the demographic of their winners.
• Destination & Venue Research: Source and select exclusive destinations, luxury hotels, unique activities, and special event venues (e.g., a gala dinner in a castle).
• Logistics Planning: Arrange all aspects of the trip, including flights, ground transportation, accommodation, activities, themed events, and gifts.
• Budget Management: Create and manage detailed budgets for each program, ensuring high perceived value while maintaining profitability.
• On-Site Execution: Often travel with the group to ensure flawless execution, manage any issues, and enhance the guest experience.
• Debrief & Analysis: Gather feedback from the client and participants to measure the success of the program and improve future offerings.

Manfaat

• Remuneration: Basic Salary + Incentive + Allowance
• Salary Increment
• Performance Bonus
• Transportation allowances, parking reimbursement
• Employee Discount on company products/services
• Free Laptop/ Phone for Work
• Sick Leave
• More than 12 annual leave days within a year
• Maternity Leave
• Bereavement Leave (paid time off to cope with the loss of loved one)
• Professional Career Development (training programs, workshop, conferences to enhance skills)

Kemahiran
MICE (Meetings Incentives Conferences and Exhibitions) Tour Operations Travel Planning Client Relationship Management
Peringatan Penting
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Skills Required