Job Description

Company Description

Are you passionate about making a real impact in the dynamic B2B sector? We\'re on the lookout for individuals who are enthusiastic about joining the recruitment/hiring industry, ready to leave their mark. Our ideal candidate thrives in collaborative environments, enjoys cultivating valuable customer relationships, and possesses a keen eye for uncovering growth opportunities.



As an Account Manager, you\'ll be the go-to person for customer account management, addressing inquiries and concerns with finesse. Your proactive approach will be instrumental in expanding existing accounts on a monthly basis, ensuring our clients receive top-notch service. Join our team and play a pivotal role in delivering solutions promptly and successfully to meet customer needs and goals.

Responsibilities:

• Act as the primary contact for customer account management, adeptly handling inquiries and concerns.
• Proactively engage with clients monthly to nurture and expand existing accounts.
• Foster enduring customer relationships to maximize long-term value.
• Identify and address opportunities and customer issues with precision.
• Guarantee the prompt and successful delivery of solutions to meet customer needs and goals.
• Collaborate with internal teams (Customer Service, Product Development) to enhance the overall customer experience.
• Monitor account metrics, including weekly, monthly, and quarterly forecasts.
• Share a comprehensive weekly sales report for effective communication and performance analysis.

• Proven track record of at least 3 years in account management, key account management, or business development roles.
• Exceptional proficiency in Business English communication, demonstrating a natural flair for effective interaction.
• Essential skillset includes solution-based selling, persuasive communication, adept negotiation, deep customer understanding, market research acumen, strong leadership capabilities, effective time management, self-motivation, and a collaborative spirit.
• Extensive experience using CRM Software, G-Suite, and Microsoft Suite for seamless workflow management.
• Possession of a degree or diploma in Business-related studies, providing a solid foundation in the field.
• Proven ability to thrive in a fast-paced, dynamic, and competitive environment, showcasing remarkable adaptability.

• Commissions
• Attendance Bonus

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