Job Description

MohonKelayakan

• Candidate must possess at least a SPM, Diploma/ Bachelor's Degree in Business Studies / Administrative or relevant qualification
• Minimum 1 years of working experience in relevant field or fresh graduate Knowledge in SQL system
• Knowledge of Microsoft Office application (particularly Excel, Word)
• Knowledge of Customer Service Development, required to provide customers with information and assistance on facilities and services
• Independent in team work to accomplish routine task
• Good communication skill and capable in bilinguals would be preferable
• Well control in personal emotion - good EQ is required in communication, especially in harsh hours
• Being cooperative is very important in the role
• Able to work independently under minimal supervision
• A team player with positive attitude, initiative in nature, and diligent in carrying out tasks

Tanggungjawab

• To assist Outdoor-sales in provide excellent customer service and to build good rapport with customer to satisfy each customer's need
• To attend on incoming call and customer enquiries
• To check the validation of the quotation before issue the invoice and delivery order
• Indoor-sales has to refer to respective Outdoor-sales for quoting price to customer. They do not have authority on this
• Customer's place order process would be taken via fax, email, messenger, walk-in-customer, call-in, Outdoor-sales, or others communication channel. Indoor must check every hour and respond within an hour, and must answer incoming call and return missed call immediately
• To prepare submission to customer by following date-line given by customer or company
• Cooperate with others section of department to ensure the operation process running smoothly
• To backup indoor during their absent (off day, EL, AL, MC & training)
• To complete any ad-hoc job assign by superior/senior from time to time
• All Company data and information are highly confidential. Nobody are allow to carry out from the Company premise without prior approval from the management
• If any account is under suspicious, indoor -sales would need to seek approval from outdoor-sales or management
• All dateline given by management or superior must be met
• Maintain proper filling of documents
• Undertake other special assignments, ad-hoc job / project as and when required by the Management / superior from time to time
• Undertake other special assignments, ad-hoc job / project as and when required by the superior from time to time

Manfaat

• Annual Leave, Sick Leave, Compensation Leave, Maternity/ Paternity Leave, Hospitalisation Leave Provided.
• Commission will provided subject to achieve the target
• Company oversea trip will provided subject to achieve the target
• EPF / SOSCO / EIS / Insurance Provided
• 5 Working Day

KemahiranProduct Knowledge Strategic Prospecting Skill Time Management Closing Deals Buyer Research Upselling Managing a Client Engagement Customer Relationship Management Communication Skill Sales Strategy Sales Planning Sales Benchmarking Sales Communications SaImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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