Information Assistant Operations (duty Operations) Masb (category A) @ Kuching

Kuching, Sarawak, Malaysia

Job Description




POSITION GENERAL SUMMARY

To assist public; agencies and airport users in the flight operations; movements and other related information via various facilities provided.

ESSENTIAL POSITION FUNCTIONS

  • Assist the Information Supervisor in providing service to customer
  • Ensure quality services as a professional front-liner
  • Ensure the announcement are clear and precise
  • Get latest and accurate information on flight data
  • Provide customers with latest and accurate information on flight information
  • Ensure abandoned calls are less than 15%
  • Carry out any directives given by airport higher authority
  • Any other duties as directed by the superior
Key Challenges
  • To operate the aerobridge in safe and efficient manner
  • To ensure the aerobridges are operated and attended in the correct allocation and the precise time given.
Skills
  • Possess good communication and interpersonal skills
  • Customer service oriented with pleasant personality
  • Good in both written and spoken Bahasa Malaysia and English
  • Preferably fluent in foreign language e.g. Mandarin or Arabic
Relevant Industries

External
  • Preferable with minimum 1 year relevant working experience
Education

Internal/External
  • MCE / SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics
Additional Information

Open for Malaysian citizen only.
Please be reminded that only online application will be entertained.
Applications should reach us no later than 14 February 2024
Only shortlisted candidates will be notified

Malaysia Airports

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Job Detail

  • Job Id
    JD1012533
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuching, Sarawak, Malaysia
  • Education
    Not mentioned