Job Description

Role Description

• As a content reviewer, you will be tasked with working on workflows that focus on apps that pose security risks to users.
• Collaborate with multiple teams such as cyber security experts, client stakeholders and other peer teams for resolution management, communicate technical, datamine issues to determine all potential risks accurately.
• You are a detail oriented and communication focused individual that is comfortable speaking and writing emails to multiple cross functional teams on technical issues.

Role Details

• Identify security violations and user data violations based on policy guidelines to keep the store malware free.
• Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, various dashboards and any security incidents/projects.
• Leverage expertise to thoroughly review at app and developer level, by relaying pertinent findings to the key stakeholders and other peer teams
• Handle time sensitive escalations from multiple key stakeholders
• Ability to identify gaps within workflows and processes in addition to providing input to relevant stakeholders

Basic Qualifications/Skills Needed

• Basic knowledge in any coding experience
• Preferred Bachelor\xe2\x80\x99s Degree any field
• Excellent verbal and written communication skills
• Ability to operate in areas that are not clearly defined within policy
• Ability to prioritize and multitask to meet various workflow requirements
• Solid understanding of customer support best practices
• Sense of responsibility, initiative and high quality work standards
• Proactive, flexible individual that is capable of working in a rapidly changing environment
• Open to work during weekends and shift rotationsProject and SLA delivery experience

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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