Job Description

About Four Seasons Hotels and Resorts

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company\'s guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people, we employ and serve around the world.

Join our team!

Are you ready to take the next big step in your career? Four Seasons Resort Langkawi is looking for a Information Technology Specialist. Ideal candidate is someone who shares our passion for excellence and who infuses excitement and dedication in serving all our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other\xe2\x80\x99s contribution and importance.

About Four Seasons Resort Langkawi, Malaysia
Voted the #1 Resort in Malaysia by Cond\xc3\xa9 Nast Readers\xe2\x80\x99 Choice Awards 2020, it\'s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort\xe2\x80\x99s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

s Key Responsibilities
Some job descriptions for the position are shared below :

1. Assist overall IT operation to ensure critical systems, specifically Property Management System, Call Accounting and POS systems, are available out of business hours for any urgent cases.

2. Ensure effective support for all other systems, including Finance systems, HSIA and wireless systems, and other applications.

3. Establish and maintain user procedures and hardware familiarization for all systems.

4. In conjunction with the IT Manager and Director of IT, coordinate any new system implementation, update or upgrade with hotel staff and hardware or software suppliers.

5. Assist individual departments in setting up computer training for their individual departmental needs.

6. Assist the IT Management in ensuring system security procedures are carried out and are consistent with control requirements and corporate policy.

7. Maintain accurate records and manage daily operation via ServiceNow and other IT related applications.
8. Conduct self in a professional manner at all times to reflect the high standards of Four Seasons Hotels and Resorts

9. Must have knowledge of cabling; computer networking equipment and operating systems, specifically HP/Aruba, Windows desktop and Server; personal computer and server hardware; data communications equipment and protocols; and office administration applications.

Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

An opportunity to be a part of a cohesive team with opportunities to build a successful career with global exposure

The opportunity to engage in a diverse and challenging work environment

Exclusive discount and travel programs with Four Seasons Hotels and Resorts

Competitive salary and benefits (Medical, Dental, Employee Assistance Program, Life Insurance, EPF, SOCSO etc)

Complimentary uniforms and uniform care

Complimentary Employee Meals

5 working days and 2 off days

Remarks: Due to the high application, only shortlisted candidate will be contacted.

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

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Four Seasons Hotels