Job Description

As an Inside Sales Representative in the [insert location], you have a win-win opportunity: Use your skills to sell integrated solutions, then grow your own career through a variety of paths inside one of the world's leading technology companies.

What a Inside Sales Representative does at HP:

Initiates outbound calls to prospective customers, introducing organization products, services, and solutions. Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers. Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services. Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system. Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers. Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences. Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns. Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals. Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes. Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.

Individuals who do well in this role at HP, usually possess:

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

Certified Inside Sales Professional (CISP)

Knowledge & Skills

Business Development Business Planning Business To Business Cold Calling Consultative Selling Cross-Selling Customer Relationship Management Inside Sales Marketing Merchandising Outbound Calls Phone Sales Product Knowledge Sales Process Sales Prospecting Sales Strategy Salesforce Selling Techniques Telemarketing Upselling

Cross-Org Skills

Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity

Impact & Scope

Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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