Job Description

We're looking for a proactive and results-driven

Inside Sales Representative

to support our business growth by identifying opportunities, nurturing leads, and closing deals. This role involves a mix of outbound outreach, inbound lead management, customer engagement, and sales administration--perfect for someone who thrives in a fast-paced, tech-driven environment.

Key Responsibilities

1. Lead Generation & Prospecting

Conduct outbound calls, emails, and messages to identify new sales opportunities. Respond promptly to inbound inquiries and qualify potential leads. Research prospective clients and key decision-makers within target accounts. Clearly communicate and demonstrate the value of our products and services.

2. Customer Engagement

Understand prospects' business needs, challenges, and goals to offer tailored solutions. Build strong, long-term relationships with potential and existing customers. Address customer concerns and resolve issues in a professional and timely manner.

3. Sales Administration

Maintain accurate and up-to-date customer data and sales activities in CRM software. Prepare and send proposals, quotations, and contracts. Monitor sales progress, provide forecasts, and report performance metrics to the sales team.

4. Cross-functional Collaboration

Work closely with the marketing team to align outreach efforts and share insights. Coordinate with customer service and technical teams to ensure a smooth post-sales experience.

5. Target Achievement

Consistently meet or exceed monthly and quarterly sales targets and KPIs. Stay informed on industry trends, competitive offerings, and product updates.

Requirements

Diploma or Degree in Computer Science, Information Technology, Marketing, Business Administration, Mass Communication, or a related field. Experience or strong interest in Sales/Telesales is preferred. Excellent interpersonal and communication skills. Fluent in both

English and Mandarin

(spoken and written) to liaise with clients from China and Taiwan. Strong analytical and problem-solving abilities. Self-motivated, independent, and able to work with minimal supervision. Familiarity with CRM tools and sales platforms; relevant certifications are an advantage.
Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

Flexible schedule Maternity leave Opportunities for promotion Parental leave Professional development
Schedule:

Monday to Friday
Supplemental Pay:

Commission pay
Application Question(s):

what is your earliest availability to join?
Work Location: In person