Job Description

MohonKelayakanEducational Background:

• Bachelor\'s degree in Business Administration, Marketing, Communications, or a related field is preferred.
• Equivalent work experience in a similar role can be considered.

Professional Experience:

• Minimum of 2-3 years of experience in inside sales or a related sales role.
• Proven track record of achieving sales targets and KPIs.
• Experience in the IT, telecommunications, or technology sectors is an advantage.
• Preferable Chinese speaking

Sales Skills:

• Strong understanding of the sales process and sales techniques.
• Ability to quickly build rapport with potential clients.
• Excellent negotiation and closing skills.

Communication Skills:

• Outstanding verbal and written communication skills.
• Ability to clearly articulate product features and benefits to customers.
• Proficiency in multiple languages is a plus, especially relevant to the regional market.

Technical Skills:

• Proficient in using RM software and other sales tools (e.g., Salesforce, HubSpot).
• Competent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic understanding of the company\'s products and services.

Analytical Skills:

• Strong analytical and problem-solving skills.
• Ability to analyze sales data and market trends to make informed decisions.

Customer Service Skills:

• Exceptional customer service skills with a customer-centric approach.
• Ability to handle customer inquiries and resolve issues effectively.

Organizational Skills:

• Excellent organizational and time management skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Personal Attributes

• Results-Oriented
• Team Player
• Adaptability
• Professionalism

Tanggungjawab

• Conduct daily cold calling, emailing and messaging to new target markets and clients.
• Generating leads, qualifying prospects, preparing sales quotations & business proposals and closing sales over the phone and through virtual communication channels.
• Understand prospect needs and requirements to demonstrate the company\'s products and services.
• Conduct product demonstrations and presentations to prospective clients.
• Responsible for your sales performance and to meet or exceed the agreed sales targets and OKRs.
• Adhere to the inside sales pre-sales, on-sales and post-sales processes.
• Learn and have an in-depth understanding and knowledge of all department processes.
• Build and maintain accurate database and records of all sales activities and customer interactions using the company\'s SAP RM.
• Provide ongoing after-sales customer support to ensure customer satisfaction and promote upselling and cross selling opportunities.
• Stay informed about market trend, competition and market.
• Continuously seek opportunities for personal and professional growth through training and development initiatives.
• Always a Team player and work together to support self, company and colleagues.
• Any other official tasks and jobs assigned by the immediate superior.

Work From Home set upManfaat

• Performance Bonus
• Incentives
• Marriage gift
• No MC Bonus
• Dental Benefits
• Medical benefits
• Insurance
• Annual Leave
• Maternity Leave
• Childcare Leave
• Compassionate Leave
• Marriage Leave
• Study Leave
• Annual Company Retreat/Trip
• Eat well, Play well, Live well Program (EPL)
• Study/Improvement Courses

KemahiranProduct Knowledge Strategic Prospecting Skill Cold Calling Communication Skill Presentation Skill Time Management Upselling Closing Deals Customer Relationship Management Sales Pitching Establishing Rapport With Clients Sales Reporting Sales Planning SaleImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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