Job Description

We are seeking a detail-oriented and proactive

Insurance Assistant

to join our team. The successful candidate will support the day-to-day operations related to insurance processing, documentation, and customer service.

Key Responsibilities:

Handle insurance-related documentation including new applications, renewals, cancellations, and claims. Liaise with insurance companies and customers regarding policy inquiries and claim processes. Prepare and issue insurance documents such as cover notes, certificates of insurance, and quotations. Maintain and update insurance records and databases accurately. Assist customers with inquiries regarding their insurance coverage and status. Ensure timely submission and follow-up on insurance claims. Coordinate with other departments regarding insurance-related matters. Perform general administrative support as needed. Assist in creating simple social media content related to insurance awareness and company promotions. Perform basic video editing using CapCut or similar applications for marketing and engagement purposes.

Requirements:

Minimum SPM / Diploma in Business Administration, Automotive, Insurance, or related field. Proficient in Microsoft Office (Excel, Word). Prior experience in vehicle insurance or claims processing is an added advantage. Good communication and interpersonal skills. Able to work independently and in a team. High attention to detail, responsible, and well-organized.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,900.00 - RM2,100.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Work Location: In person