Job Description

Mohon
Kelayakan
We are looking for a proactive and detail-oriented Operations Assistant to support the daily operations of our insurance agency. This role is vital in ensuring smooth agency administration, efficient client servicing, and compliance with regulatory standards. The Operations Assistant will work closely with management, advisors, and incurance company teams to ensure seamless execution of operational processes.

• Provide administrative and operational support to the insurance agency team (ie: insurance agents)
• Handle new policy applications, policy servicing, endorsements, renewals, and claims processing
• Liaise with insurers and internal teams to resolve operational issues
• Support preparation of reports, sales tracking, and business performance monitoring
• Coordinate training sessions, meetings, and agency events as required
• Ensure adherence to company policies, compliance guidelines, and regulatory requirements
• Perform general office duties, including handling correspondence, filing, and scheduling

Tanggungjawab

• Diploma or Bachelor's Degree in Business Administration, Insurance, or related field
• 1-3 years of experience in insurance operations, financial services, or administrative support (fresh graduates with internship experience may also apply)
• Familiarity or prior experience with new policy applications, policy servicing, and claims processes is highly preferred
• Knowledge of insurance processes, agency administration, or compliance is an advantage
• Strong organizational and multitasking skills with attention to detail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Good communication skills in English; ability to speak Mandarin/Cantonese is an advantage
• Positive attitude, problem solving skills, team-oriented, and able to work in a fast-paced environment

Manfaat

• KWSP
• SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Training provided
• Medical Insurance
• Annual Bonus

Kemahiran
Insurance Operations Data Entry Communication Skills Problem Solving
Peringatan Penting
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Skills Required