Job Description

?
Perform routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
Review, evaluate, verify and process work for multinational business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
Communicate both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances.
Organize and maintain electronic databases
Review, investigate and rectify all the rework issue if any.
Respond to queries by Clients, Producing Office or Underwriters.
Update payments for policies and may have to communicate with other departments such as Finance / Accountings and RISO to obtain updated payment information.
Responds to general client and broker queries via email and calls.
Prepare reports as and when required by management
Job Requirements:
Diploma / Bachelor's degree or equivalent in any field
Fresh graduates encouraged to apply
General insurance knowledge/experience preferred
Experience in Business Process Outsourcing / Shared Services environment is an added advantage
Good command and comprehension of English (oral and written) is compulsory
Strong attention to detail and accuracy in data entry and validation.
Willingness to work on shift according to the region, including Malaysia public holidays:
Australia & New Zealand (ANZ): 5 AM to 2 PM (Monday to Friday)
North America (NAM): 9 PM to 6 AM (Monday to Friday)
Middle East (ME): 12 PM to 9 PM (Monday to Friday)
United Kingdom: 4 PM - 1 AM (Monday to Friday)
About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
Visit us at
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required