Intern – Customer Outreach & Recruitment Support

Johor Bahru, M01, MY, Malaysia

Job Description

Job Summary


This internship focuses mainly on customer outreach and telemarketing activities to support the company's recruitment operations. You will be responsible for contacting potential clients, introducing our services, and assisting consultants with follow-ups and coordination work.

Working Hours



Monday to Friday:

8:30 AM - 5:30 PM

First Saturday of every month:

8:30 AM - 12:30 PM (half-day)

Work arrangement:

Monday to Friday:

Work-from-office

First Saturday (Monthly):

Work-from-home (WFH)

Key Responsibilities



Conduct outbound calls to potential and existing clients to introduce recruitment services. Assist in identifying and profiling new business prospects through online research and databases. Maintain and update customer information, lead status, and call logs in the CRM system. Arrange appointments or online meetings for senior consultants. Follow up with leads to understand hiring needs or confirm service interest. Provide administrative support related to client interaction and documentation. Assist recruitment consultants with basic coordination tasks when needed.

Requirements



Diploma/Degree in Business, Marketing, HR, or related fields (students currently studying are welcome). Comfortable with frequent outbound calls. Strong communication skills and customer-friendly approach. Willingness to learn, positive attitude, and ability to adapt in a fast-paced environment. Basic understanding of sales or recruitment is an advantage.
Job Type: Internship
Contract length: 6 months

Pay: RM800.00 - RM1,000.00 per month

Benefits:

Flexible schedule Opportunities for promotion Professional development Work from home
Application Question(s):

Are you comfortable making frequent outbound calls to customers? how long is your internship required by your university? Which languages can you comfortably speak during calls (e.g., English, Mandarin, Malay)? Are you comfortable with repetitive tasks such as calling and updating records?
Work Location: In person

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Job Detail

  • Job Id
    JD1303122
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Internship
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned