Job Description

1. Join Our Team: Your Role at Finbond Group

Are you a detail-oriented and motivated student looking to gain real-world experience? Finbond Group is excited to welcome a Customer Service Intern to our supportive team. In this role, you won't just be doing tasks; you'll be providing the essential support that keeps our Customer Service department running smoothly. You will be at the heart of our operations, helping us maintain the crucial data that connects us with our customers and ensures our success.

2. How You'll Make an Impact

A. Become a Data Expert

You'll be the go-to person for ensuring our records are accurate, entering customer details, service requests, and work orders into our company database. Help us keep our customer stories up-to-date by updating their records with the latest information. Play a key role in our digital transformation by helping us scan and archive important physical documents.

B. Support Your Team & Our Customers

Be a helpful and reliable member of our Customer Service team, assisting with administrative tasks that keep us organized. Get a chance to interact with our clients by helping manage basic inquiries over the phone and email, making sure they always connect with the right person. Contribute to the bigger picture by helping prepare reports that guide our team's decisions.

3. Who We're Looking For

We're looking for someone who is:

Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Management, or a similar field. Comfortable using Microsoft Office (especially Word, Excel, and Outlook). Meticulous and passionate about getting the details right. A natural organizer who can handle different tasks with a positive attitude. A great communicator, both in writing and speaking. Eager to learn and grow. No previous experience is needed--just your enthusiasm!

4. Your Growth and Development

This isn't just an internship; it's a chance to build your future. With us, you will:

Gain valuable, hands-on experience in a dynamic corporate environment. Develop practical skills in data management, administration, and customer support that will look great on your resume. Get a unique, behind-the-scenes look at the heavy machinery industry. Learn from experienced professionals who are invested in your growth and mentorship.
Job Type: Full-time

Pay: RM900.00 - RM1,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Schedule:

Monday to Friday Weekend jobs
Work Location: In person