Job Description

Join the ZALORA cutting-edge Cluster Distribution Center (Fulfilment for Malaysia, Hong Kong, Taiwan, Brunei, Singapore) and experience:

• Cutting-edge eCommerce fulfilment technology
• Dynamic and Fast-Paced working environment
• Career progression in a fast-growing company
• Strong collaborative teamwork
• Being able to make an impact on the business

IT Support Intern will assist in the ZALORA Regional Fulfillment Center\'s daily operation on maintaining computer, mobile, and network devices. IT Infra department is the most critical pillar to ensure ZALORA Regional Fulfillment Center can be smoothly operated to fulfill customer purchases from a few regions.

Duties and Responsibilities

• Installing and configuring computer hardware, software, systems, networks, mobile phones, printers and scanners.
• Replace/repair computer hardware down to component level (eg. Replacing laptop LCD screen, CPU fan, ribbon connectors, speaker and more).
• Responding in a timely manner to service users\' issues and requests.
• Perform bi-weekly rounding duty on all computer stations to ensure everything is in working condition.
• Assist the IT Infra Support team in various IT projects such as testing new technology on hardware and software.

Minimum Qualifications and Experience

• In the process of completing a bachelor\'s degree in IT or Computer Science.
• Strong interpersonal and communication (written and verbal) skills.
• Interest in working for an eCommerce industry.

Other Requirements

• Knowledge and/or experience with a variety of computer hardware and software system.
• Ability to work well independently and as part of a larger team.
• Detail-oriented with an ability to multitask, manage multiple assignments simultaneously.
• Ability to work in a fast-paced environment with various personalities.
• Ability to apply logical or scientific thinking to a wide range of intellectual and practical problems.
• Deadline-driven.
• Willing to work in Shah Alam area.

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