Job Description

This job is an internship for Business & Logistics students. You would learn from our senior experts and work in Ocean Freight Department. You might like this job because it offers the opportunity to gain hands-on experience in various areas of the department and learn from experienced professionals.During this internship, you would be learning from our senior experts. Your daily job scope consists of different area within the department of Ocean Freight.

• Plan and coordinate ocean freight shipments from origin to destination.
• Book cargo space with carriers and arrange for pickup and delivery of goods.
• Monitor shipment status and provide updates to customers and internal stakeholders.
• Monitor, measure, and manage key performance indicators (KPIs) for vendor performance, ensuring adherence to defined service standards.
• Ensure compliance with international shipping regulations and company policies.
• Handle import and export documentation and procedures.
• Address customer inquiries and resolve issues related to shipping, tracking, and documentation.
• Provide exceptional customer service to ensure customer satisfaction.
• Maintain accurate records of shipments, including tracking information and documentation.

To be successful in this internship, these are the requirements:

• Diploma and/or Degree in Logistics, Maritime, Transportation, and/or Business Studies with minor in logistics and supply chain.
• Excellent organizational and multitasking skills.
• Strong communication and customer service skills.
• Proficiency in logistics software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• This internship working location at Iskandar Puteri, Johor

We welcome students with at least 3 -6 months internship to apply with us! Successful candidate will be provided internship allowance monthly.We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice.

DHL