International Customer Service Specialist

Kuala Lumpur, Malaysia

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Our client, a global insurance company, is looking for an International Customer Service Specialist. Responsible:

Support the seamless experience of customers and brokers with our services.
Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection.
Maintaining the quality of data in administrative systems.
Assuring the consistency of local insurance policies and our commitment to the global customer.
Conduct all activities in line with operating protocols.
Provide support to customers, colleagues and insurance partners on less usual queries and arrangements.
Maintain and further develop the relationships with insurance partners.

Requirements: As a Specialist in International insurance, your skills and experience will ideally include:

Passion for insurance, communication and international trade.
Experience in international insurance, fronting business, non-life underwriting, reinsurance or claims is advantage.
Technical knowledge of non-life products and operations (Property, Liability, Technical,
Motor, Financial lines) is advantage.
Excellent communication and customer focus capabilities.
Strong focus on responsibility and accuracy.
Excellent English is a must, additional language(Chinese language) is an advantage.

Job Type: Full-time Salary: RM3,800.00 - RM5,300.00 per month Schedule:

Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Language:

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