Internship Customer Success

i-City, M10, MY, Malaysia

Job Description

Primary Duty (L1)



The role plays a crucial part in putting customers at the heart of everything, building strong relationships and ensuring ongoing satisfaction? from technology standpoint

Responsibilities (L2)



Enhancing customer experience and satisfaction through various initiatives?? Assist in managing the SuperApp for i-City, which integrates various services and features for customers?? Improving theme park attractions and services to exceed customer expectations?? Assist in collaborating with vendors to ensure smooth execution of customer-facing projects?? Assist in implementing new technologies, upgrading systems, and developing custom software solutions?? Gathering knowledge, researching, and strategizing execution for special projects?? Coordinating between different teams to ensure alignment of project goals?? Drafting documentation, including checklists and user guides, for new processes or services?? Gathering feedback for continuous improvement of workflows and processes??
Job Type: Internship
Contract length: 3 months

Pay: RM800.00 per month

Benefits:

Free parking
Work Location: In person

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Job Detail

  • Job Id
    JD1272759
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Internship
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    i-City, M10, MY, Malaysia
  • Education
    Not mentioned