Assist in generating and issuing monthly invoices to tenants/customers.
Maintain accurate records of invoices, receipts, and payment transactions.
Support the team in updating customer details and filing documents properly.
Help prepare monthly reports related to payments, customer feedback, and operational status.
Payment Monitoring
Track payment due dates and assist in sending reminders to tenants/customers.
Support the team in reconciling payment records and flagging discrepancies.
Ensure receipts are issued and logged properly into the system.
Customer Service
Act as the first point of contact for tenants/customers regarding payment or service-related inquiries.
Assist in responding to emails and phone calls in a timely and professional manner.
Help resolve minor issues or escalate them to the relevant team members when necessary.
Data & Records Management
Maintain and update tenant/customer information in internal systems.
Organize and file documents (digital and physical) for auditing and reference purposes.
Ensure proper documentation of customer communications and service actions taken.
Compliance and Confidentiality
Support compliance with internal policies and data protection standards.
Handle payment and customer information with care and confidentiality.
Job Type: Internship
Contract length: 3 months
Pay: RM800.00 per month
Work Location: In person
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