Job Description

Job Responsibility Maintain and responsible for IT Network, Servers, Backups, Disaster Recovery, and any IT related issues in order to ensure smooth daily business operation. Maintain and responsible for daily end-users support in PCs, printers, and software related issues in order to ensure smooth daily business operation including CCTV, antivirus, email, networking and database to ensure system are efficiently. Liaise with Vendor/Supplier for the related software/hardware issues Propose and source for new technique / solution for overall to improve IT support Manage IT assets and software licensing in order to keep track of hardware inventory and ensure compliance with legal software requirements. Maintain and troubleshoot backup processes. Take proactive measures and corrective actions for system backup, database backup and file backup. Conduct related user-training programs in order to enhance users\' knowledge of applications to support their daily works. Good understanding of common applications: email (Microsoft 365), web browsers, website. To perform any other duties as assigned from time to time in order to facilitate project and task completion. Prepare Resources (PC, software, email account) for new join staff and brief PC training for them (if required). Ability to follow written and verbal instructions, willingness to learn and develop in both areas of technical and soft skills. Microsoft Exchange, Window Servers, and Anti-Virus Administration close monitoring and manage emergency outbreak response processes. Monitor VPN connectivity between HQ and branches and internet connection liaise with service provider for quick resolution to connectivity issues. Job Requirements Possess at least 1-3 years of related working experience in helpdesk / desktop / server admin support, IT Technical Support or relevant. Fresh graduates are encourage to apply. Candidate having any IT professional certificates will be an added advantage Good troubleshooting and problem-solving skills. Intermediate knowledge of hardware and networking. Microsoft Solutions (Microsoft Office applications like Ms. Outlook, Ms. Excel, Ms. Word & Ms. PowerPoint) Good understanding on networking, e.g. TCP/IP and routing, network switch, firewall, LAN, WAN & Internet Experience with ERP software or concept is added advantage To perform any other duties as assigned from time to time in order to facilitate project and task completion. Immediate available will be better advantage Job Benifits 5 Working Days Medical Reimbursement Career Path Growth

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