Possess self-confidence and be able to actively interact with all relevant parties.
No experience required
Detail-Oriented (It's all in the details)
Passionate about travelling
Skillset as a diver, hiker, camper, and photographer would be an added advantage
We are also looking for someone who can read and write in Mandarin as the role requires the candidate to deal with Mandarin-speaking clients, English (Fluent in English), and Bahasa Malaysia
Responsibilities
Maintaining product listing, update of pricing, image, stock and propose promo mechanism for all online platforms.
Handle customer inquiries / chats from all the online portals, including social media platforms.
Timely execution of promotions e.g. alignment of campaign calendars eComm channels
Travel consultants and clerks provide information about travel destinations, arrange travel itineraries, obtain travel and accommodation reservations and register passengers at check-in and departure.
Tasks include -
Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers' requirements and advising them on travel arrangements;
Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
Preparing itineraries;
Making and confirming reservations for travel, tours and accommodation;
Issuing tickets, boarding passes and vouchers;
Helping customers in obtaining necessary travel documents such as visas;
Verifying travel documentation and registering passengers and luggage at check-in and departure;
Preparing bills and receiving payments;
Benefits
KWSP
SOCSO
Medical claim included
Annual and medical leave shall be in accordance with the prevailing Labour Law
Performance Bonus
Annual Bonus
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