Job Description

Job Highlights - Work From Home (Permanent Arrangement) - Young, energetic and supportive team! - Diversified and inclusive culture, integrity and high performance Overview: The Interpreter is responsible for handling telephone or video calls on demand and renders the meaning of conversations in the consecutive mode of interpretation between speakers of Mandarin/Cantonese and English. Roles & Responsibilities: - Renders correct concepts and meaning between Mandarin/ Cantonese and English following complexity, clarity, tone, and style from one language into another. - Provide strict renditions of the messages for every detail of the conversation. - Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice, and polite expressions. - Follows instruction of clients, manage the flow of call and avoid taking over during conversation, as well as avoid interaction with the limited English speaker person without the client\'s permission. *** Native from Malaysia, Singapore, Macau, Taiwan, Philippines, Vietnam are welcome to apply*** Requirements: - Minimum fulfilling 160 working hours/ month - Candidate needs to be able to work in Rotational Shift, 80% of the roster is Night Shift/ - Midnight Shift - Near Native fluency in Mandarin/Cantonese and English in terms of verbal, written & comprehension skills - Work from home, no relocation needed Who is Teleperformance Malaysia? Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.
Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We\xe2\x80\x99ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence. With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us. We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5