Job Description

As an Trainee under CCIB Financial Markets, you are responsible in foster close relationship with SC clients, understand requirements and expectations, take accountability for the resolution of issues, proactive client management, cultivate long term partnership to become trusted advisors.The jobholder will build an understanding of the buying behaviour and requirements of Clients vs the product (and regional) capabilities across Financing and Securities Services (FSS). He/ She will assist in seeking out and closing commercially viable and realistic mandates that will provide sustained growth in revenue.Role purpose:

• Identifies target clients, works in collaboration with stakeholders, such as FM Sales and Client Coverage, to agree and execute on
• Growing incremental client income from existing clients, through increasing wallet share and onboarding new services
• Generating new client income from New-to-Bank or New-to-FSS clients
• Ensures that the pipeline information are accurately entered in Workbench and actively updated, capturing call reports and all pertinent deal activity in a timely manner.
• Maintains awareness and understanding of the wider business, economic, and market environments in which the Group and the FSS business operates in.
• Understand client\xe2\x80\x99s business needs and agenda, cultivate long term partnership with key clients.
• Full accountability for the service delivery relationship with clients. Building relationships to understand client requirements and expectations.
• Deliver resolution and management of client queries, data & reporting collation, delivery issues and tracking of progress; leveraging internal teams as appropriate.

To qualify for the role you must have :

• University bachelor\xe2\x80\x99s degree in Economics, Business, or related discipline with minimum CPGA 3.00, and an English proficiency with a minimum of Malaysian University English Test (MUET) band 4.
• At least 1 year experience in financial services with strong focus in client service, account management.
• Preferred candidate with experience from securities services and/or investment portfolio servicing experience, asset management firm, financial markets organizations servicing clients
• As this role will have regular client facing involvement, the person in this role must be confident, articulate and good with presentation skills.
• Outgoing personality, with high potential of learning agility and leadership qualities.

About Standard CharteredWe\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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