Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more:
Please apply until November 26, 2025
IT Business Solutions Manager
The role is responsible for managing and supporting a portfolio of applications across geographically distributed teams, ensuring efficiency, standardization, and compliance with governance standards. It oversees third-party vendors and external resources to meet contractual obligations within budget and may lead the localization and rollout of centralized systems, including project planning, data migration, and go-live execution. The role works closely with business stakeholders and D&IT partners to identify capability improvements, align new solutions with roadmap priorities, and promote innovation by monitoring technology developments within and outside JTI. All activities are carried out in adherence to JTI's project management framework, D&IT policies, and corporate governance standards.
As the IT Business Solutions Manager under the area of D&IT, you will:

• Identifies and enhances business capabilities by leveraging existing JTI solutions, promoting technology reuse, and collaborating with global and regional teams.
• Supports rollout of centralized systems across markets, sharing learnings and ensuring faster, efficient deployment.
• Utilizes low-code tools and APIs within JTI's framework to deliver quick, simple digital solutions and improve user experience.
• Ensures stability, compliance, and security of D&IT applications while managing incidents and aligning with internal and external service providers.
• Drives innovation by exploring new trends and fostering ideas to improve operations and business models.
• Manages regional application portfolios and distributed teams, overseeing operational excellence, project execution, and crisis communication.
• Oversees D&IT governance by managing budgets, ensuring policy compliance, cost optimization, and alignment with corporate technology standards.

Requirements:

• Over 3 years of IT experience, including 1+ year in managing Business Solutions or Application teams
• Background in multinational FMCG companies with strong business process knowledge
• Fluent in written and spoken English

Functional
Experienced in Microsoft PowerPlatform, Data Lake/Warehouse, or Sales and Loyalty Systems
Skilled in business analysis, process documentation, and solution design using Agile methods
Strong in project management, budgeting, and supplier coordination
Soft
Effective leader with strong teamwork and communication skills
Decisive, organized, and adaptable in fast-paced environments
Innovative, proactive, and customer-focused
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor
Assessment tests
Interviews
Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Skills Required