Job Description

MVC Resources

Location:

(55100) , ,

Salary:

up to RM4500

Type:

Permanent

Main Industry:

Job ID:

128245462

Company:

MVC Resources

Posted On:

22 July 2023

• Advise management with the goal of making the appropriate IT decisions and choices

• Provide technical support to all employees

• Design, plan and execute training on the use of systems and networks

• Install and configure hardware equipment and software programs

• Oversee, track and measure system and network performance

• Execute different maintenance activities when needed

• Review and develop security-related contract documents

• Work with other IT professionals to ensure upholding IT standards

• Works with management and other departments to implement a successful IT plan.

• Assists in the implementation of the IT plan and trains the individuals who will need to use it.

• Establishes various guidelines for evaluating the IT systems and determining where changes should be made.

• Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.

• Diagnoses issues when computers or other technologies are not working as they should.

• Instructs other IT professionals and assigns projects as needed.

• Forms strong bonds with equipment manufacturers and service providers so that issues can be resolved more quickly.

• Prepares regular reports for management officials; attends meetings to present these findings.

• Installing, configuring, and troubleshooting computer hardware and software to ensure optimal performance

• Maintaining an inventory of hardware components and software licenses and ensuring they are correctly registered with the department or company

• Working with vendors to select new technologies that can help improve efficiency or effectiveness within the company.

• Coordinating with other IT staff members to develop a schedule for technology upgrades or repairs.

• Providing technical support to end users by answering questions related to computer use or operating systems.

• Collaborating with other departments to plan for future IT needs and update existing infrastructure to meet those needs.

• Monitoring network activity for suspicious activity that may indicate a security breach.

Responding to requests for computer support from internal customers such as managers, executives, or other employees.

Perform other ad-hoc projects or tasks as assigned.
Requirements
Bachelors degree in information technology, computer technology, or a similar field

At least two years\xe2\x80\x99 experience as an IT coordinator or related role

Expertise in IT tools and concepts, such as operating systems and internet protocol suites

Good knowledge of TCP/IP protocols and LAN/WAN configuration

Strong troubleshooting, analytical, and problem-solving skills

Profound experience in network management and help desk support

Displays the ability to program computers and software effectively.

Demonstrates the ability to perform in a leadership role with professionalism, courtesy and fairness.

Understands basic computer components and has the skills necessary to repair or replacev them as needed.

Shows knowledge of inventory control for the purpose of ensuring that necessary equipment and replacement parts are always on hand.

Possesses excellent communication skills for communicating with the IT team, employees and other departments.

Shows proficiency in research and company evaluation.

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