Diploma or Degree in Computer Science, Information Technology, Software Engineering, or related field
Strong understanding of computer systems, mobile devices, networking, and IT applications
Familiar with operating systems (Windows, macOS, Linux) and productivity software
Hands-on experience with hardware troubleshooting, network configuration, and software installation
Knowledge of cybersecurity principles and data protection is an added advantage
Able to provide technical support to non-technical users in a clear and professional manner
Good communication and problem-solving skills
Able to work independently or as part of a team
Job Responsibilities:
Provide day-to-day IT support to staff and end-users (hardware, software, network, email)
Install, configure, and maintain computer systems, printers, and IT equipment
Monitor and maintain network systems and ensure secure and reliable connectivity
Troubleshoot and resolve IT issues promptly (both remotely and onsite)
Maintain asset inventory, licenses, and update documentation for IT infrastructure
Assist in the setup and support of video conferencing, servers, and cloud services
Perform regular system backups, updates, and antivirus checks
Liaise with vendors and service providers for IT-related procurement or maintenance
Support digital transformation initiatives and implement new IT tools or systems as needed
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
Gym membership
Health insurance
Maternity leave
Professional development
Schedule:
Day shift
Monday to Friday
Supplemental Pay:
Overtime pay
Work Location: In person
Expected Start Date: 08/01/2025
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