It Customer Support

Bangi, M10, MY, Malaysia

Job Description

WHO WE ARE

Rekasawang is a web application design and development company based in Bandar Baru Bangi, since 2016. Rekasawang is a creative team working with ambitious industry-leading companies around our beloved country, Malaysia. We work to create and design websites that assist our partners in differentiating themselves, connecting with their audience, and accelerating their growth.

JOB RESPONSIBILITIES



Major Responsibilities:



Build and maintain profitable relationships with key clients. Oversee client relationships managed by your team. Resolve customer complaints promptly and efficiently. Keep clients informed about the latest products to boost sales. Expand the client base through upselling and cross-selling. Understand the specific needs of key clients and address them accordingly. Meet with managers within the organization for strategic planning. Conduct business reviews using CRM programs. Stay informed about competitors and adjust strategies appropriately.

Minor Responsibilities:



Assist with the company's marketing needs and corporate identity. Participate in meetings and brainstorming sessions to support operational improvements when necessary. Be involved in presentations and consultation sessions with clients when required.

JOB REQUIREMENTS



? Malaysian citizen

? Possess a Diploma/Degree in a related field: Computer Science, Information Technology, or relevant field.

? A team player but can work independently too.

? Multi-tasking and time-management skills, with the ability to prioritize tasks.

? Good problem-solving ability with attention to detail.

? Good communication/writing skills in English/Bahasa Malaysia EXPERIENCE Minimum 1-2 years of hands-on experience supporting IT.

JOB SUBMISSION REQUIREMENTS

Please provide your resume. It can be an attached soft copy or a URL.

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Thank you for your interest in applying for this position with Rekasawang. We regret that only SHORTLISTED CANDIDATES will be notified.

Job Types: Full-time, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

Work Location: In person

Application Deadline: 01/30/2026
Expected Start Date: 01/16/2026

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Job Detail

  • Job Id
    JD1375369
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangi, M10, MY, Malaysia
  • Education
    Not mentioned