Job Description

JOB DESCRIPTION Learning Technology:
- Attending to classroom and office facilities queries and supports. (Regular classroom support and maintenance)
- Supporting Online Learning Services, Computer hardware, software and application troubleshooting
- Support computer lab maintenance and application deployment.
-VOI/VDI server & Classroom Central Control software administration and maintenance.
- Supporting Learning Management System such as Moodle, My Media, Ms Teams, Zoom, Skype etc.
- Support audio/visual equipment such as live streaming,
- Handling teaching equipment and device such as wireless microphone, ipad, pointer, Multimedia Card, Converter, visualizer etc. Administrative IT:
- ECard system user access, encryption, data maintenance and processing.
- ECard hardware and system issue troubleshooting for all campus users.
- ECard ePayment issue troubleshooting with third party payment gateway vendor.
- Various reports issue checking and troubleshooting with finance and tenant
- Student photo collection, card printing and campus eCard processing and distribution
-POS machine setup, maintenance and troubleshooting
-Door access setup, maintenance and troubleshooting
- Shared folder Access Management and setup (new or existing users - Library Papercut system issue checking with user and system troubleshooting)
- Asset management and inventory update for ECard devices
- Finance SQL system troubleshooting
-Smart meter payment system checking and troubleshooting Network Services:
- Tier 1 and Tier 2 network troubleshooting, and system administration.
- Support ISP leased lines coordinating & troubleshooting. LAN and Wireless LAN installation and support.
- Wireless LAN and LAN Network cabling (copper/fibre) service and maintenance.
- Support of Network Monitoring System, DHCP server, Syslog, DNS server, TFTP & FTP server and IP management system.
- Monitor and manage all Building ELV Room equipment, structure, fibre, LAN wired and power source connection.
- Monitor and manage server room network configuration. Includes A3 Main Data Centre and B1 Backup Server Room including air-con, UPS, fire system, CCTV, server rack, and cabling.
- Support access control in network security management.
- Support user\'s access authentication system.
- Support SSL VPN in XMU Malaysia.
-Support IP phone, PBX and video conferencing system. Other Tasks:
-Preparing online guides, checklists and procurement or assets documentations
- Supporting University events such as student recruitment or orientation etc.
-Learning and adopting new technology, to perform ad hoc functions as and when required. REQUIREMENTS:
- Candidate must possess at least a Bachelor\'s Degree, Engineering (Computer/Telecommunication) or equivalent.
- Multiple positions are available. Fresh graduates, preferably with 1-3 years (s) of hands-on experience specializing in IT/Computer-System, Programming, Database Admin or Data Centre equivalent troubleshooting experience, are encouraged to apply.
- Programming skills - .Net/Python/SQL or PHP, HTML/CSS, Bootstrap, jQuery, and JavaScript will be an advantage.
- System - Experience in Linux server (CentOS, Ubuntu), Windows server, MySQL server and database (prefer Maria DB) optimization, scripting and backup solutions, Microsoft Azure, AWS, Alibaba Cloud, Google Cloud, GitHub, OpenStack etc. Job Type: Permanent Salary: RM3,500.00 - RM4,000.00 per month Benefits:

• Cell phone reimbursement
• Dental insurance
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay
• Performance bonus

Ability to Commute:

• Sepang (Required)

Ability to Relocate:

• Sepang: Relocate before starting work (Required)