: IT Engineer - Systems, Infrastructure & Security
Location: Kuala Lumpur
Employment Type: Full-Time
Experience Level: 3-5 Years
About the Project
Client is deploying a comprehensive Hospital Information System (HIS) across one of the region's largest hospitals and its network of branches. The infrastructure must support a mission-critical, highly available, and scalable application, with flexibility to run on either cloud or on-premises environments.
Key Responsibilities
Infrastructure Implementation & Support (preferrable skills)
Deploy and maintain infrastructure including application, database, reporting, and disaster recovery servers.
Configure and support SQL Server Always On Availability Groups or Replication environments.
Ensure infrastructure components meet architectural and operational standards.
Maintain and troubleshoot Cloud Cloud VPC infrastructure, including OS updates and patching.
Server, Network & OHice IT Management - Must have skills
Implement server and storage configurations (CPU, RAM, Disk, RAID) per sizing documents.
Configure and maintain firewalls, VLANs, VPNs, and broadband/Wi-Fi connectivity across oices.
Ensure availability of TFS servers, remote desktops, oice printers, TVs, and HDMI connectivity for presentations.
Manage network infrastructure and ensure high availability and performance.
Monitoring, Maintenance & Support - Must have skills
Monitor servers, VMs, and network components using tools like SolarWinds, SCOM, and PRTG.
Respond to alerts/incidents, perform root cause analysis, and apply corrective actions.
Perform regular patching, updates, and health checks.
Provide IT support to sta for hardware/software issues, MS365, and other IT-related matters.
Security, Compliance & Identity Management - preferred
Enforce access control, endpoint protection, and device policies (e.g., GPO via Active Directory).
Manage MS365 licenses and security configurations.
Support audits, vulnerability scans, and remediation plans.
Maintain ISO 27001 documentation and compliance processes.
Backup, DR & Hosting - preferred
Execute backup routines and ensure integrity across systems.
Support DR testing and synchronization of DR sites.
Manage hosting, domains, and websites across SB group companies (Connected Care,Ring), including renewals and IP configurations.
Collaboration, Documentation & Project Support - Must have
Collaborate with Infrastructure Architects, DBAs, Application teams, and Vendors.
Maintain documentation: SOPs, network diagrams, asset inventories, patch rollout plans, and system integrations (e.g., Chemolin, Synapse, Beaconx).
Gather project requirements for IT infrastructure/software, obtain vendor quotations,and advise management.
Manage and maintain corporate SharePoints and Master Project Repository.
IT Asset & Procurement Management - Must have
Track, allocate, and manage IT assets throughout their lifecycle.
Source and procure hardware, software, and other IT components.
Healthcare-Specific Responsibilities - Preferred
Facilitate Client sta access to cleint servers, VPN, and Wi-Fi.
Configure and document print servers and label alignment.
Support credit card terminal integration (Maybank, OCBC).
Monitor TCARE VM infrastructure and document usage.
Configure HL7 and e-Invoicing as Windows Services with documentation.
Assist in integration with bank e-commerce facilities and SMTP email setup (Connected Care).
Support infrastructure planning and costing for Ring projects.
Coordinate HIS and CATS performance testing, vendor engagement, remediation, and re-testing.
Participate in CIS UAT, e-Invoice setup, and SRS documentation.
Required Skills & Qualifications
3-5 years in IT infrastructure/system administration.
Hands-on experience with Microsoft SQL Server, Windows Server, Active Directory, and virtualization.
Strong understanding of high availability, DR, and cloud infrastructure.
Familiarity with networking, firewalls, storage, and enterprise monitoring tools.
Experience with MS365 administration, IT support, and asset management.
Excellent troubleshooting, documentation, and communication skills.
Preferred Certifications
Microsoft Certified: Windows Server Hybrid Administrator Associate
CompTIA Network+ or Security+
VMware Certified Professional (VCP)
Cisco Certified: CCNA
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Work Location: In person
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