Job Description

We are looking for a skilled and proactive

IT Executive - Intermediate Level

to join our team. This position requires a hands-on approach to managing and maintaining our IT infrastructure, providing technical support, and assisting with IT projects. The ideal candidate will have a solid foundation in various IT domains and a desire to grow within the company.

Key Responsibilities:

System and Network Administration:

Manage and maintain servers, network infrastructure (routers, switches, firewalls), and operating systems (Windows, Linux, etc.). Ensure network stability, security, and performance.

Technical Support:

Provide timely and effective technical support to all staff, resolving issues related to hardware, software, and network connectivity.

IT Asset Management:

Maintain an accurate inventory of all IT equipment and software licenses. Assist with the procurement, setup, and deployment of new hardware and software.

Cybersecurity:

Implement and monitor security protocols, including antivirus software, firewalls, and data backup procedures.

Project Assistance:

Support the IT Manager in the planning and execution of IT projects, such as system upgrades, migrations, and new technology implementations.

Documentation:

Create and maintain comprehensive documentation for IT processes, system configurations, and troubleshooting guides.

Vendor Management:

Liaise with external vendors and service providers for support, maintenance, and new purchases.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in an IT support or administrative role. Proven experience with server administration (e.g., Active Directory, Exchange) and network management. Strong knowledge of hardware and software troubleshooting. Familiarity with cybersecurity best practices and data backup solutions. Excellent problem-solving, communication, and interpersonal skills. Relevant certifications are an added advantage.
Job Type: Full-time

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

Additional leave Dental insurance Free parking Health insurance
Schedule:

Day shift
Supplemental Pay:

Overtime pay
Application Question(s):

How long notice required
Education:

Bachelor's (Required)
Experience:

IT Executive: 1 year (Required)
Language:

English (Required) Bahasa (Required) Mandarin (Required)
Work Location: In person