Job Description

MVC Resources

Location:

Petaling Jaya (47301) -

Salary:

up to RM5000

Type:

Permanent

Main Industry:

Job ID:

127605639

Company:

MVC Resources

Posted On:

06 June 2023

-Oversee assist in implementation, support, and maintenance of all technology services in the company & retail outlet including date centre, hardware, software, systems, applications, servers, network infrastructure, computers, and telecommunications.

-Support IT department in daily operations to ensure smooth operations and business continuity, including support the technology.

-Ensuring information security policies and procedures are observed and enforced, including data protection, backup, and recovery.

-Assist in all IT related projects. Complete projects by planning, executing, monitoring, and coordinating resources, and timelines.

-Miscellaneous IT support such as MS Active Directory, Mobile email, PC and printer, RDP and VPN connections, daily data backup and etc.

-Resolving IT support requests from employees.

-Answering employee questions regarding computer systems

-Gathering and analysing data to diagnose problems with computer systems

-Changing configurations, setting, and permission to fix computer issues

-Updating employees on the status of their service requests

-Logging all service requests and updating tickets as needed.
Requirements

-Familiarity with Point of Sale (POS), commerce systems, accounting software is a big plus.

-Experienced with using helpdesk, CRM, and remote support software systems.

-Excellent communication and problem solving skills with ability to multitask.

-Knowledge in Microsoft Dynamics NAV and Xilnex is an added advantage.

-Min 2 years of experience required

Tiptopjob