IT Help Desk Job in Agensi Pekerjaan Joint Resources Sdn Bhd

It Help Desk

Johor Bahru, M01, MY, Malaysia

Agensi Pekerjaan Joint Resources Sdn Bhd

39 Current Jobs Openings

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Job Description

Experience: 1+ years of experience

Location: Pasir Gudang, Johor

Interview: Face-to-face round

Job Summary

We are looking for an experienced IT Help Desk Support professional to provide technical assistance, troubleshoot IT issues, and support end-users onsite in Johor. You will play a key role in maintaining high service quality and ensuring smooth IT operations.

Location:

Western Digital, Pasir Gudang, Johor

:

Respond to tech inquiries via email, through online chats, over the phone, or in person In depth technical skill in troubleshooting hardware and software. Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Strong verbal and written communication skills Commitment to providing exceptional customer service and also have team handling skills. Troubleshooting and multi-tasking skills Strong interest on latest technology and ability to transform with current needs Knowledge/experience in the ServiceNow ticketing system. Possess Diploma Cert Information Technology
Job Types: Full-time, Permanent

Pay: RM1,000.00 - RM2,000.00 per month

Work Location: In person

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