It Help Desk Support
Ampang, M10, MY, Malaysia
Job Description
Position: Help Desk
Location: Ampang, Selangor
Qualification: Bachelor's Degree in Information Technology
Help Desk - Job Scope / Responsibilities
1.
Provide technical support
to end-users via phone, email, or in person.2.
Troubleshoot and resolve IT issues
related to hardware, software, network, and system access.3.
Log and track all support requests
in the helpdesk system to ensure timely resolution.4.
Install, configure, and maintain
computer systems, printers, and other IT equipment.5.
Assist in setting up user accounts
, email, and access permissions.6.
Coordinate with the IT team or vendors
for issues that require escalation.7.
Perform routine maintenance
and updates to ensure systems run smoothly.8.
Provide basic IT training or guidance
to employees when necessary.9.
Monitor system performance
and report recurring issues or risks.10.
Document solutions and procedures
for future reference.Interested candidates are invited to send their application and resume to:
hartiniarbain@2enapps.my
Thank you.
Job Type: Full-time
Pay: RM2,000.00 - RM3,500.00 per month
Application Question(s):
Date available to start?
Work Location: In person
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Job Detail
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Job IdJD1290808
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAmpang, M10, MY, Malaysia
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EducationNot mentioned