Job Description

IT OneZone Solutions Hiring! Work from Home IT Help Desk Support in Selangor - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-3608fd10>IT Help Desk SupportReportFollowUndisclosed,Fresh GraduatesFewer than 15 applicants. Your chances are good!Posted 20 hours ago xe2x80xa2 Closing 6 Apr 2025Fewer than 15 applicants. Your chances are good!SaveApplyRequirements

• SPM/Diploma/Degree or higher academic qualitifications in any relevant fields.
• Fluent in Bahasa Malaysia and English.
• Independent with persuasive interpersonal skills and results-driven.
• Exhibit strong negotiation and problem solving skills.
• Computer literate and numerate.
• Target oriented and ability to work under pressure to meet targets.
• Good written and verbal communication skills.
• Good attitude and responsible character.

Responsibilities

• Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email, whatsapps including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.

Tasks include -

• Answering user inquiries regarding software or hardware operation to resolve problems;
• Entering commands and observing system functioning to verify correct operations and detect errors;
• Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications;
• Overseeing the daily performance of communications and computer systems;
• Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software;
• Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities;
• Emulating or reproducing technical problems encountered by users;
• Consulting user guides, technical manuals and other documents to research and implement solutions;
• Assisting applications programmers, systems developers and other ICT professionals to develop and test ICT products and services.

Benefits

• KWSP
• EIS
• SOCSO
• Medical Claim included
• Insurance
• Parking Allowance
• Personal and Professional Training
• Annual and Medical Leave shall be in accordance with the prevailing Labour Law

Additional Benefits

• Annual Bonus

SkillsComputer Science Networking Operating Systems Technical Troubleshooting Hardware Knowledge Networking Basics Operating Systems Knowledge Customer Service Software InstallationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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