It Helpdesk Customer Support Executive (5 Working Days)
Johor Bahru, M01, MY, Malaysia
Job Description
Responsibilities:
Handle inbound customer service calls or email professionally. Assist customers with inquiries, complaints, or product-related issues. Update and manage customer data in the system. Resolve issues efficiently to ensure customer satisfaction.
Requirements:
Minimum
SPM
or equivalent Good communication skills inCantonese, Mandarin and English.
Fresh graduates are welcome to apply.Work Schedule:
Working Hours (5 Days/Week - Rotational Shifts):
6 AM - 3 PM | 7 AM - 4 PM | 8 AM - 5 PM | 9 AM - 6 PM | 10 AM - 7 PM | 11 AM - 8 PM | 12 PM - 9 PM | 1 PM - 10 PM | 3 PM - 12 AM | 5 PM - 3 AM | 10 PM - 6 AM
Benefits:
EPF & SOCSO
Annual & Medical Leave
Supportive, Diverse Team Culture
- We celebrate growth, teamwork & diversityOngoing Training & Career Development
- Rise from Executive to Manager with tailored programsInternal Job Opportunities
- Explore new roles within the company after 1 yearQuarterly Rewards & Recognition
- Earn KPIs, bonuses, and well-deserved kudos!Free Shuttle Van
- Get to work stress-freeLocation : Skudai, Taman U, Mutiara Rini, Lima Kedai, Rumah Iskandar Malaysia, Gelang Patah, Larkin, JBCC, Danga Bay, Perling, Tampoi, Paradigm Mall, Bukit Indah
Apply now!
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM3,400.00 - RM4,500.00 per month
Benefits:
Flexible schedule Free parking Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):
Are you able to work in a 24H rotational shift schedule?
Education:
STM/STPM (Preferred)
Language:
English (Preferred) Cantonese (Preferred) Mandarin (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1330635
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, M01, MY, Malaysia
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EducationNot mentioned