You will be interacting with customers, responding to their needs.
Gather customer's information and determine the issue by evaluating and analyzing the symptoms.
You will follow up and make scheduled call backs to customers where necessary.
Requirements:
Fresh graduate are encouraged to apply
Min 1 year in IT Helpdesk
Proficient in spreadsheets and word processing
Extensive experience with Microsoft Windows
Experience with networks in professional environment
Familiarity with other operating systems preferred (Linux, MAC OS)
Experience with administration of Servers (Windows or Mac)
Troubleshooting hardware and software issues
Job Type: Permanent
Pay: RM2,600.00 - RM3,400.00 per month
Benefits:
Dental insurance
Free parking
Health insurance
Vision insurance
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
IT Helpdesk: 1 year (Preferred)
Language:
Mandarin (Preferred)
Work Location: In person
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