Job Description

Agensi Pekerjaan Eeevo Recruit Hiring! Full Time IT Helpdesk - KL in WP Kuala Lumpur - Ricebowl
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IT Helpdesk - KL
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KL City,
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Posted 4 hours ago o Closing 14 May 2026
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Requirements

• Diploma/Degree in Business/Marketing/IT or an equivalent discipline
• SPM with relevant experiences are welcomed to apply
• Language Skills: Able to speak Mandarin or Cantonese fluently and communicate effectively in both spoken and written English
• 1-2 years min. experience in similar roles such as Cloud Sales, IT helpdesk experiences
• Must be able to search out business leads
• Strong team player and customer oriented
• Self-motivated, goal oriented, desire to deliver results
• Creative with strong interpersonal and communication skills
• Ability to work well under pressure while maintaining high attention to detail.
• Able to communicate well in Mandarin or Cantonese

Responsibilities

• Engage with customers across industries, company sizes, and types to determine their needs and identify opportunities to fulfil them with leading cloud technologies
• Sell cloud products and solutions directly to customers who are ready to purchase
• Recommend IT solutions based on business needs and challenges
• Be the first contact point for business customers, deliver a strong first impression and set the foundation for long term customer relationship
• Meet and exceed daily, weekly, monthly & quarterly targets, including customer satisfaction and conversion rates
• Lead customers to Cloud solutions
• Work in a fast-paced, collaborative, and dynamic environment, effectively managing leads and driving direct sales through the full sales cycle
• Focus on delivering an exceptional sales experience and building lasting customer trust

Benefits

• Annual Leave
• Medical Leave

Skills
IT Support Troubleshooting Communication Skills Problem Solving Technical Support Customer Service Help Desk Support
Important Information
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Skills Required