Job Description

Centricore Systems Hiring! Full Time IT Helpdesk Support in Pulau Pinang, Earn up to MYR 3,000 + commission - Ricebowl
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IT Helpdesk Support
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MYR2,000 - MYR3,000 Per Month
Commission: MYR100 - MYR500
George Town,
Fresh Graduates
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Posted an hour ago o Closing 30 Nov 2025
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Requirements

• Basic computer hardware troubleshooting skills.
• Min. 1 year working experience in related field.
• Attend to customer request and troubleshoot customer issue remotely.
• Fluent in Mandarin & English is a MUST.
• Own transportation.
• Able to work independent.

Responsibilities
Job Scope:

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Liaise with clients to diagnose software, networking, or hardware issues.
• Providing technical support via remote-access systems.
• Offering solutions that meet the needs of the client.
• Managing multiple cases at one time.
• Following up with clients to ensure the problem is resolved.
• Maintaining good customer relations.
• Testing and evaluating new technologies.
• Tracking and managing work records into system. (Internal).
• Compiling job reports and update on Internal System. (Daily)

Benefits

• Basic salary + Allowance + OT.* EPF + SOCSO + EIS.

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• Annual Bonus
• Training Provided
• Allowance Provided
• Overtime Pay
• Performance Bonus

Skills
Help Desk Support IT Support Technical Support Customer Service Software Support Hardware Support Troubleshooting
Important Information
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Skills Required