Job Description

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia IT Intern About The Job The role of the Intern Field Support Technician is to provide technical assistance, support and advice to CBRE technology users period of 6 months. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to information technology. What You\'ll Do This role will provide day-to-day IT support to users across KLBSO Centre by servicing users deskside. The duties will include but not limited to: Troubleshoot PC related issues over the phone, onsite, and using administration tools. Inventory Management Mobile Device Support (smart phones, tablet, etc.) Hardware support (Dell, HP) Incident ticket management Printing environment maintenance Client software packaging/installing Hardware kitting, PC setup (image cloning) Weekend and overnight work as required Procurement IT Training What You\'ll Need Bachelor Degree in IT, Computer Science or relevant field Good knowledge on ITIL (IT Infrastructure Library) A can-do attitude is a must Good time management and able to prioritize tasks Strong communication skills and ability to respond effectively Ability to effectively present technical information to all staff Good proficiency in English, both written and verbal Must have the ability to work independently as well as in a team Service line: Corporate Segment

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