It Internship
Johor Bahru, M01, MY, Malaysia
Job Description
Job Summary
The IT Intern will support daily IT operations by acting as the first point of contact for IT-related issues. This role provides hands-on exposure to real-world IT support, troubleshooting, and ticket management in a professional environment.
Key Responsibilities
Receive, log, and track IT incidents and service requests Assist in first-level troubleshooting for PCs and basic network issues Escalate unresolved issues with proper documentation and follow up on progress Assist in identifying and reporting security-related issues such as phishing emails
Requirements
Diploma or Degree student in IT, Computer Science, or related field Internship period of at least 3 months Basic knowledge of Windows and common IT applications Good communication skills, willingness to learn, and a positive attitude
Working Hours
Monday to Friday: 9:00 AM - 6:00 PM
What You Will Gain
Hands-on IT support experience Exposure to ticketing systems and IT best practices Mentorship to enhance learning
Job Type: Internship
Contract length: 4 months
Pay: RM800.00 - RM1,200.00 per month
Benefits:
Opportunities for promotion Professional development
Ability to commute/relocate:
Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Language:
Chinese (Required)
Work Location: In person
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Job Detail
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Job IdJD1401774
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IndustryNot mentioned
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Total Positions1
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Job Type:Internship
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, M01, MY, Malaysia
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EducationNot mentioned