Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world\xe2\x80\x99s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

JOB SUMMARY

Manages one or more information Systems or Services functions for a specific user group/functional area/region or the entire organization. Responsibilities include but are not limited to analysis, selection and modification of enterprise systems, application software, installation of network hardware and software, and database management. Provides overall leadership to the effort required to protect the company\xe2\x80\x99s data, tools and information systems. Requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Note: Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

\xc2\xb7 Define, develop and implement a department strategy, which contributes to the business strategic direction
\xc2\xb7 Develop and communicate an understanding of the business strategy as it pertains to other IT Departments.
\xc2\xb7 Understand and communicate business strategy and develop application & technical infrastructure to support this strategy
\xc2\xb7 Deliver IT services in line with business requirements to internal customers, standardize platforms, and ensure Hardware/Software/Solution meets baseline compliance and implementation standards
\xc2\xb7 Financial Management/ Cost Center Management; forecasting of costs and management of IT financials for your IT cost center including variance analysis.
\xc2\xb7 Management of Assets, Capital Costs, Prepare ROI related documentation and Business Cases.
\xc2\xb7 Prepare and Analyze financial data and results.
\xc2\xb7 Create action plans as needed.
\xc2\xb7 Responsibility for financial forecasting and cost management of group IT function.
\xc2\xb7 Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
\xc2\xb7 Accountability for the overall provision of an end to end IT service across agreed services
\xc2\xb7 Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
\xc2\xb7 The communication and management of operational IT service issues
\xc2\xb7 Collaborate with internal IT teams to effectively deliver services to end users
\xc2\xb7 To identify, track and manage key operational risks to the service, providing strong co-ordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance
\xc2\xb7 Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
\xc2\xb7 Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
\xc2\xb7 Collaborate with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies
\xc2\xb7 Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment.
\xc2\xb7 Accountability for the provision of a reliable and stable service which meets the customer\xe2\x80\x99s needs and is sustainable.
\xc2\xb7 To build a clear understanding of the service requirements of the business
\xc2\xb7 To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
\xc2\xb7 Drive awareness of change management activity for high category services ensuring that the business impact of change activity

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver\xe2\x80\x99s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Jabil