Job Description

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post --
Location: Penang
Business Unit: Toll IT Services - Infrastructure & Networks
Reports To: Network Delivery Manager / Infrastructure Services Lead
Employment Type: Full-time
Role Overview
The Network Solution Engineer plays a critical role in the delivery and execution of network solutions across Toll's Data Centre, branch sites, and cloud infrastructure. This role is responsible for deploying secure and scalable connectivity solutions, applying network changes, and ensuring technical alignment across hybrid environments -- including on-premises infrastructure, Azure, AWS, and SD-WAN architectures.
This hands-on role is suited for experienced engineers who thrive in delivery-focused teams, have strong Cisco and firewall expertise, and can work collaboratively to ensure successful project outcomes across enterprise environments.
Key Responsibilities

• Deploy network solutions across on-prem, cloud, and hybrid environments in line with design documentation and business requirements.
• Configure and deploy Cisco-based routing, switching, LAN/WAN, WLAN, WLC, SD-WAN, and firewall solutions.
• Apply changes and rule sets on firewalls (Checkpoint, Cisco ASA, Fortinet) as per security and segmentation requirements.
• Configure and integrate cloud-native network components in Azure and AWS (VNETs, VPCs, Transit Gateways, NSGs, Route Tables, etc.).
• Work with and configure cloud interconnect services such as Megaport and Equinix Fabric.
• Support security integration via Zscaler, Symantec Cloud Proxy, and site-to-site VPNs.
• Participate in the change management process -- raise changes in ServiceNow, attend CAB, and implement after-hours changes when required.
• Document configurations, runbooks, and test outcomes for operational handover.
• Collaborate with architects, PMs, and site support teams to execute detailed network solution plans.
• Validate and troubleshoot network performance during and after deployments.

Key Skills & Experience

• 5+ years in network solution or delivery roles, with both on-prem and cloud experience.
• Strong proficiency with Cisco enterprise networking (CCNA/CCNP or equivalent).
• Hands-on experience configuring:

- Cisco switching, routing, SD-WAN
- Cisco WLC and Wireless infrastructure
- Checkpoint Firewall or similar NGFW platforms * Experience with:
- Azure and AWS networking components (e.g., VNETs, VNets, NSGs, TGWs, VGWs)
- Megaport, Direct Connect, or ExpressRoute connectivity
- Symantec Cloud Proxy and Zscaler integration * Comfortable raising and implementing network changes via ServiceNow or equivalent.

• Experience preparing and updating solution documentation (HLDs, LLDs, as-builts, runbooks).
• Clear communication skills to work with project teams, technical leads, and site engineers.

Qualifications

• Bachelor's degree in Information Technology, Networking, or equivalent.
• Cisco Certified Network Associate (CCNA) or Professional (CCNP) - required.
• Azure or AWS networking certification - desirable.
• Checkpoint CCSA/CCSE or other security certification - a plus.

Work Environment & Conditions

• Hybrid role with combination of remote and on-site work.
• After-hours support for critical change windows may be required.
• Occasional travel to Toll data centers and facilities as needed.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.