Job Description

s:

• Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise.
• Develop and manage annual IT budgets and procure IT equipment and professional services.
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments.
• Identify and manage operational risks, information technology projects.
• Coordinate internal and external resources, timetables, budgets and the reporting to project stakeholders.
• Align IT infrastructure with current and future business requirements and strategic goals.
• Manage IT department services and prepare management reports of department activities, tasks, and operational metrics.
• Assess system performance and recommend improvements.
• Manage department team members, including performance and training assessments. Assist in the development of IT staffing plan and professional growth.
• Lead, motivate, and support team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
• Maintain professional and technical knowledge through continued education, online/in person training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups.

Job Requirements:

• Possess at least Diploma/post Graduate Diploma/ Bachelor\xe2\x80\x99s Degree in Computer Science or any related disciplines.
• 4-5 year(s) of working experience in the related field with at least 1 year of leadership/ management experience is required for this position.
• Exceptional organizational and leadership skills.
• Independent and capable of working under pressure and tight deadlines.
• Able to start immediately/within short notice is an added advantage.

Job Type: Full-time Salary: RM8,000.00 - RM10,000.00 per month Benefits:

• Professional development

Schedule:

• Monday to Friday