Minimum Diploma (fresh grad) or SPM with 3 years relevant working experience.
Preferably in computer science, computer engineering, information technology, or relevant field
Responsibilities
To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request.
Handle call and other alternative channels for all incoming request for IT support and resolve network, hardware and software issue within Level 1 scope of work
Benefits
Shift Allowance
Performance Allowance
Language Allowance
Additional Benefits
Medical and Hospitalisation Leave
Annual Leave
Overtime Pay
Training Provided
Medical Insurance
5 Working Days
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