IT Operations & Support Job in Protech Builders Sdn Bhd

It Operations & Support

Ara Damansara, M10, MY, Malaysia

https://my.mncjobz.com/company/protech-builders-sdn-bhd

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Job Description

Own day-to-day IT operational support (hardware/software requests, asset tracking, onboarding) and assist with manual software validation (checklist testing + bug reporting) for internal apps. Training and SOPs will be provided.

Key Responsibilities

Handle IT requests (laptop/software/basic troubleshooting)

Support onboarding/offboarding: device setup, account/access setup (as instructed)

Manage IT assets: laptop assignment, asset register, tagging, tracking

Coordinate laptop purchase/repair: quotations, vendor follow-up, delivery tracking

Manage software licensing: tracking, renewals, assignment record

Collect app issues from users and write clear bug reports (steps + screenshots)

Perform checklist-based manual regression testing before releases

Must-Have Traits

? Responsible, patient, willing to learn

? Detail-oriented, follows instructions carefully

? Good written communication (documentation/bug reporting)

? Service-minded, calm with users

Requirements

Diploma/degree preferred (IT/Engineering/related) but open to other fields

Fresh grad / Junior acceptable (0-3 years)

No programming skill required

Screening

Short practical test: write a sample bug report + explain troubleshooting steps.

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person

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