It Production Support Engineer

Malaysia, Malaysia

Job Description


Malaysia

Job details Posted 19 April 2023 SalaryRM6000.00 - RM10000.00 per month LocationKuala Lumpur Job type Discipline Reference264918_1681897575

Consultant

Consultant, Technology

Featured

IT Production Support Engineer

Job description

Responsibilities:

  • Maintain FCR (first call resolution), respond in accordance with the TRO (target resolution objective) while investigating production issues.
  • Handle and address users inquiries promptly and identify patterns that may point to larger problems or defects.
  • Execute start-of-day, end-of-day and intraday checks on time
  • Update in timely manner to stakeholders and carry out special event monitoring
  • Run incident, carry out recertification and task SOPs.
  • Study and manage reviews for applications while adding up value in demand management and shift-left.
Requirements:
  • At least 3-5 years of experience in production support in banking or financial institutes using various technologies.
  • Open to working in an insite shift support arrangement.
  • Easily adaptable to any technology such as as/400, unix and mainframe.
  • Has experience analysing logs to investigate issues and has hands-on experience writing SQL.
How to Apply:

To apply, please click "APPLY NOW" or email Sheryl Oon at Sheryl.Oon@ambition.com.my. Data provided is for recruitment purposes only *LI-IT

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn\'t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Sign up for job alerts

If you are a human, ignore this field Create alert

You agree to our

Share this job

IT Production Support Engineer

Kuala Lumpur Posted about 17 hours ago

Quick Links

Connect

We are committed to Building Better Futures for the organisations we work for, the professionals we help, and our own employees.

JTK Number: JTKSM 995

Company Registration Number: 201301019088 (1048918-T)

Malaysia

Ambition Group Malaysia, BO1-B-10, Boutique Offices 1 Menara 2, 3, Jalan Bangsar, KL Eco City

Ambition

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD941241
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    10000 per month
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned