Job Description

Job Summary:
Contribute to UM's overall objectives by planning and executing projects within the agreed timeline, budget and quality. Working with business users and other key stakeholders to ensure that benefits of the projects are realized. Support the PMO Head of Department (HOD) in overall management of IT change initiatives in U Mobile.

• This will be a 1-year contract role under a third-party agency

The Day-To-Day Activities
1. Project Delivery

• Manage end-to-end project management including but not limited to defining scope, developing project plan and monitoring and controlling to ensure adherence.
• Organize and lead cross-functional teams, delegate tasks and responsibilities to appropriate personnel. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works.
• Establish governance mechanism and drive the overall governance of the project to manage scope and control change.
• Identify and mitigate project risks and drive issue resolution to ensure successful project delivery.
• Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality.
• Create project audit trail by document all key decision and changes to project plan.
• Document lessons learnt and share best practices; update processes where necessary in line with lesson learnt and best practices.
• Complete transition of project to operations teams and project closure.
• Support business in reviewing project outcomes and benefits.

2. Stakeholders Management

• Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers' needs.
• Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder.
• Proactively engage with stakeholders to avert/resolve potential issues and risks.

3. Stakeholder Communication and Reporting

• Support the PMO HOD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges.
• Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.).
• Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution.
• Communicate project status, risks, and issues to key stakeholders and senior management.

4. Resource Management (Budget and HR)

• Oversee forecasting, planning and development of portfolio's budget and business plans for ISD; develop yearly CAPEX Plans based on project pipeline.
• Support business team in developing business cases and assess feasibility of benefits for change initiatives.
• Manage and optimize project budget, ensuring all expenditure is in line with agreed budget.

5. Ways of working - Defining Best Practices and Compliance

• Ensure projects are executed compliance with UM and ISD's processes and polices.
• Leverage UM and ISDs tools and template to ensure standardized ways of working across projects
• Use lessons learned and best practices to recommend enhancements to processes, tools, and templates

6. Additional work-related tasks

• Undertake any other duties/functions that are assigned by the Head of Department

Job Requirements:
1. Degree in Computer Science / IT / Electrical & Electronic / Telecommunication or equivalent
2. Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 2-3 years' experience in managing large scale projects
3. Preferred skills and qualifications

• Professional certification such as PMP or PRINCE2
• Experience in developing platforms for internal processes
• Experience in coaching project team members to strengthen their abilities and skill sets
• Experience in developing web technologies and software platforms for maximum usability
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills

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What's Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Skills Required