It Resident Engineer (fresh Grad)

Kuala Lumpur, Malaysia

Job Description

Wiki Labs Hiring! Hybrid IT Resident Engineer (Fresh Grad) in WP Kuala Lumpur, Earn up to MYR 4,000 - Ricebowl
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IT Resident Engineer (Fresh Grad)
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MYR3,000 - MYR4,000 Per Month
KL City,
Fresh Graduates
Fewer than 15 applicants. Your chances are good!
Posted 4 hours ago o Closing 2 Mar 2026
Fewer than 15 applicants. Your chances are good!
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Working Location Near Station

  • Jalan Kerinchi Kuala Lumpur WP Kuala Lumpur Malaysia 59200

Requirements
  • Possess a Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Entry-level position suitable for fresh graduates with a strong interest in IT infrastructure and support.
  • Proficiency in Linux operating systems and command-line interface.
  • Solid understanding of system integration principles and practices.
  • Ability to provide technical support and troubleshooting assistance to end-users.
  • Familiarity with network administration concepts and protocols.
  • Excellent customer service skills with the ability to communicate effectively in English, Bahasa Malaysia, and Mandarin.
  • Strong analytical and problem-solving skills to diagnose and resolve IT issues efficiently.
  • Willingness to work in a hybrid work environment, combining on-site and remote work as required.
  • Ability to work independently and as part of a team to achieve common goals.
  • Eagerness to learn and adapt to new technologies and IT trends.
Responsibilities
  • Provide first-level technical support to end-users, addressing hardware, software, and network-related issues promptly and effectively.
  • Install, configure, and maintain desktop computers, laptops, printers, and other peripherals, ensuring optimal performance and security.
  • Assist in the administration and maintenance of the company's network infrastructure, including routers, switches, and firewalls, under the guidance of senior engineers.
  • Monitor system performance and identify potential issues, escalating complex problems to senior engineers for resolution.
  • Document all support activities, troubleshooting steps, and resolutions in a clear and concise manner, contributing to the knowledge base.
  • Participate in IT projects, such as system upgrades, software deployments, and network expansions, assisting with planning, testing, and implementation.
  • Maintain an inventory of IT assets, tracking hardware and software licenses to ensure compliance.
  • Collaborate with other IT team members to develop and implement IT policies and procedures, ensuring data security and system integrity.
  • Provide excellent customer service, communicating effectively with end-users to understand their needs and provide timely solutions.
Benefits
  • Annual Leave
  • EPF
  • Health Insurance
  • Medical Leave
  • SOCSO
Skills
Information Technology Computer Science Linux System Integration Technical Support Network Administration Troubleshooting Customer Service
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Skills Required

IT
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Job Detail

  • Job Id
    JD1311828
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 4,000 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned