Job Description

In our line of work, life isnxe2x80x99t a given - itxe2x80x99s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world wexe2x80x99re located. Creating impactful innovations like ours, doesnxe2x80x99t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, wexe2x80x99re working at the pace of change to improve patient lives with diagnostic tools that address the worldxe2x80x99s biggest health challenges.The IT Specialist for Radiometer is responsible for promoting IT Solutions (ITS) and helping customers in optimizing their workflow across Southeast Asia. Provide trainings, supporting installation of ITS, maximizing utilization, monitoring the installed systems & providing assistance with technical issues. This role will be actively involved in pre and post ITS sale.This position is part of the customer support located in Kuala Lumpur, Malaysia and will be on-site. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.You will be a part of the ITS function and report to the Senior ITS Manager APAC responsible for SEA Region. If you thrive in a customer-oriented role and want to work to build a world-class ITS organizationxe2x80x94read on.In this role, you will have the opportunity to:

• Drive the growth of ITS sales & installation base in Southeast Asia.
• Identify & manage key projects in collaboration with sales & service team to promote IT connectivity solutions.
• Provide technical IT support & troubleshooting the existing installed analyzers and the new projects interfacing with both IT solutions and analyzers to other Information Systems.
• Analyze customerxe2x80x99s IT infrastructure and provide the required support related to the installation and operation of Radiometer IT systems.
• Impart training to the internal team as well as the external customers.
• Keep monitoring all IT installed systems and maintain them connected & working.

The essential requirements of the job include:

• 5+ yearsxe2x80x99 experience providing technical support for systems with software and hardware components.
• BS in Information Technology, engineering, or equivalent education and experience.
• Experience with installation and technical support of Virtual Servers, Windows -based software products and network fundamentals
• Knowledge of SQL management studio and SQL stored procedures.
• Experience with HL7 and ASTM messaging protocols.
• Proficient in scripting languages (e.g., JavaScript, PowerShell).

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel up to 20%.
• Must have a valid driverxe2x80x99s license with an acceptable driving record

Join our winning team today. Together, wexe2x80x99ll accelerate the real-life impact of tomorrowxe2x80x99s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visit .At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Danaher